OUR MISSION

 

To be the best Gold Coast gas strut and hardware supplier. We’re a family business and want our customers to feel like they’re family too.

 

 

OUR STORY

 

Struts-R-Us started in a Nerang garage on the Gold Coast in 1993. It was the brainchild of Ruth and Keith Upton whose dream it was to have a family owned and operated business that offered old fashioned service and quality products at reasonable prices. At the beginning we were only a Gold Coast gas strut supplier. In 1998 a strut exploded and went flying through our garage door. Luckily no one was hurt but it was obvious we needed to move into a proper factory, and that’s exactly what we did. We were in that factory for 11 years before moving into a street front factory in 2009, the same year we became a Gold Coast hardware supplier thanks to one of our customers. Unfortunately, street front factories are expensive, and rent was killing us, so after 2 short years we moved into the factory behind which is where we are today. Ruth still runs the business alongside her granddaughter Emma and isn’t showing any signs of stopping any time soon. Sadly, Keith passed away in 2012 but we are working hard every day to keep his vision alive and pass his knowledge down to each generation.

 

 

OUR CUSTOMERS

 

Odds are if you’re reading this, we can help you. We can assist anyone who owns a car, boat or any vehicle whose struts aren’t working correctly. Plus, we can help if you have a toybox, storage box or hinged window that needs a more controlled opening and closing (there’s nothing worse than squashed fingers). What’s even better is we can also help you if you need locks, hinges, handles or catches for your Ute or toolbox. We work with a lot of mechanics and car resellers as well as everyday people whose struts just aren’t working how they should be. We also work with a lot of fabricators and trailer and caravan builders supplying hardware and gas struts.

We are a proud Gold Coast gas strut and hardware supplier to G James Glass, James Frizelles Automotive, Trend Windows & Doors, Repco, B-Line Auto, Central Glass & Aluminium and BSC: Bearing & Power Transmission Solutions to name a few.

 

 

OUR CORE VALUES

 

Integrity: We do the right thing even when no one’s watching.

Learning: Every new customer is an opportunity to learn and expand our knowledge.

Honesty: We are open and truthful with our customers.

Reliability: We do what we say we’re going to do.

Teamwork: Multiple people working together is what makes a business great.

Accountability: We take responsibility for our actions and see things through.

Communication: You cannot have a successful business without strong and open communication.

Product quality & reliability: Put simply, we don’t sell inferior products.

Having fun: You’re got to be able to laugh and have fun at work otherwise what’s the point?

Respect: We treat others the way we want to be treated.

 

 

If you’re looking for a Gold Coast gas strut and hardware supplier look no further than Struts-R-Us. We would love to hear from you if you have any questions or want to know more.

 

Excellent price with warranty and fitted struts in a few minutes. If I need struts again, will come back.

Burnie Bee